Terms & Conditions

INTRODUCTION

This website is operated by SOS Air Conditioning Systems. The terms “we”, “us” “SOS” and “our” refer to SOS Air Conditioning Systems. This Website Terms and Conditions (“Terms and Conditions”) administer the ordering, sale and delivery of Goods, and the use of the Website.

SOS Air Conditioning Systems, permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

It is important that you read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the Website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service.  SOS therefore reserves the right to update, change or replace any part of these Terms and Conditions without prior notice. It is your responsibility to check this page periodically for changes, and your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Woocommerce Inc. and provides us with the online e-commerce platform that allows us to sell our products and services to you.

ONLINE TRANSACTIONS

By agreeing to these Terms of Service, and by using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian

Purchases and Stock Availability

We are not responsible if information made available on this Website is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary and more accurate sources of information

Prices for our products are subject to change without notice, and we reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Users may place orders, which SOS may accept or reject. SOS will accept or reject an order depending on the availability of stock at the time.

SOS will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock, that is no longer available after you have placed an order.

Should you place and order, and the goods are no longer in stock / available. SOS will notify you. In this case, SOS will recommend a suitable alternative product, or you will be entitled to a refund of any amount already paid by you for such item.

PRODUCTS AND SERVICES

Certain products or services may only be available exclusively online through the website

SOS have made every effort to display as accurately as possible the colours and images of our products that appear on our website, but we cannot guarantee that your computer monitors will display any colours accurately.

Although all descriptions of products or product pricing are subject to change without notice, at the sole discretion of management. We also reserve the right to discontinue any product at any time. Any offer for any product or service discontinued or not available made on this Website is then void .

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. Any errors in the Service will be corrected.

All special offers and pricing are made available for the specified period and/or while stocks last. SOS can therefore not be held liable for any advertisement of offers that have already expired, or stock unavailability

BILLING AND PAYMENT INFORMATION

We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.

Payment for goods and services can be made via :

  • Debit card
  • Credit card

Where payment is made by credit card, we will require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation, your order for the Goods will be cancelled. You also warrant that you are fully authorised to use the credit card supplied for purposes of paying the products and services. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website.

  • Electronic funds transfer (EFT) :

If you paying via direct bank deposit or electronic funds transfer (EFT), payment must be made within 3 (three) days of placing your order. SOS will not accept your order if payment has not been received within the above period.

  • Instant EFT

ERRORS, INACCURACIES AND OMISSIONS

Although there may occasionally be information on our website or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. SOS reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

LIABILITY

SOS cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website. In this case, you are encouraged to contact us to report any possible errors.

SOS will also not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the website or the content contained in the website, or your inability to use the website, and/or unlawful activity on the website and/or any linked third party website.

You hereby indemnify SOS Air Conditioning Systems against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this website and/or any linked third party website

GOVERNING LAW

These Terms and Conditions are also governed by and construed in accordance with the laws of South Africa.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our website will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of our website will be accurate or reliable.

You also agree that from time to time we may remove the service/website for indefinite periods of time or cancel the service/website at any time, without notice to you.

Any views or statements made or expressed on the Website are not necessarily the views of SOS Air Conditioning Systems, its directors, employees and/or agents.

CONTACT INFORMATION

Questions about the Terms and Conditions can be sent to Graham at sales@sosairconsystems.co.za